Mini Scooter

FAQs

1. Do you stock spare parts and repair these scooters?
   Yes. CE Mobility stocks a comprehensive range of spare parts for the HS-295 and has trained technicians nationwide to service and repair your scooter. Unlike many suppliers who simply import and sell mobility scooters, we provide ongoing after-sales support to help keep your scooter operating safely and reliably for years to come.
2. What is the main benefit of the HS-295 Mini Scooter?
   The HS-295 is designed for portability. It quickly dismantles into lightweight components, with the heaviest section weighing only 16kg, making it easy to lift into a car boot for shopping trips, holidays, and everyday transport.
3. Will my medical aid pay for a mobility scooter?
   Some medical aids provide benefits for mobility scooters, while others specifically exclude them. We recommend contacting your medical aid directly to confirm what benefits are available under your policy.
4. What is the travel range of the HS-295?
   The HS-295 has an average travel range of up to 11km on a full battery charge. Actual distance will vary depending on the user’s weight, terrain, gradients, and driving conditions.
5. How long do the batteries last?
   On average, the batteries will last around 12 months before needing replacement. Battery life depends on how frequently the scooter is used and the distances travelled. Keeping the batteries fully charged and avoiding complete discharge will help maximise their lifespan.
6. Can I leave the scooter charging overnight?
   Yes. The HS-295 is fitted with an onboard charger and maintenance-free batteries that can safely be charged overnight. Simply plug the charger into a standard household power socket—there is no need to remove the batteries.
7. Does the scooter fit into a car?
   Yes. The scooter is designed to dismantle quickly into several lightweight sections, allowing it to fit into the boot of most vehicles. This makes it ideal for travelling, holidays, and everyday outings.
8. Is the HS-295 suitable for indoor and outdoor use?
   Yes. Its compact size makes it easy to manoeuvre indoors, while the stable four-wheel design provides confidence and comfort on pavements, shopping centres, and other smooth outdoor surfaces.
9. What warranty is included?
   The HS-295 Mini Scooter is supplied with a 1-year carry-in guarantee, giving you peace of mind that your scooter is backed by CE Mobility’s experienced service team and nationwide support network.